TIVIT videoblog: FORGE Service Lab Explained – Jari Juopperi and Pia Erkinheimo

FORGE Service Lab has undertaken an ambitious goal of helping different types of organizations develop digital services from start to finish. Watch Jari Juopperi (Director of the program) explain how FORGE Service Lab is different from existing services and how it can benefit different organizations.

In the second part of the video, Pia Erkinheimo (Head of Crowds & Communities) outlines who FORGE Service Lab is aimed at and how exactly it helps organizations develop digital services at the different stages. The interviews are done by Outi Vainionkulma-Immonen from Netprofile.

TIVIT Interactive: Service Development Laboratory (FORGE)

Watch the webinar: Jari Juopperi – Service Development Laboratory FORGE.

Slides on SlideShare.



Digitalization of services has profoundly changed working practices and opened up new opportunities in every industry. However, designing and implementing digital services is challenging since there is no existing set of tools and practices that could help guide the process. TIVIT’s Service Development Laboratory (FORGE) is striving to fill that gap by creating an environment that facilitates digital service creation. In this webinar Jari Juopperi, Director at FORGE, introduces the project’s background story, approach and implementation plan.